What a clean can improve
A floor can look tired because soil has collected in textured areas or cleaning product has dried in streaks. Look at the stone inside a doorway and compare it with a quieter corner after both areas have dried. Tell us whether the difference is a change in colour, a loss of shine, or both. Those observations help us decide what to test.
When a dull patch needs more than cleaning
A cloudy patch on marble that catches the light differently after a spill may be etched. A clean can remove residue while leaving that change in sheen visible. On travertine, dark spots may be open holes or old filler. A close-up helps us distinguish those from dirt before discussing travertine filling and restoration.
Planning a test area
Tell us what products have been used, whether the floor was previously sealed and which areas get wet. A small representative section lets us compare the finish once dry and agree on the scope before treating a larger room. See our guide to cleaning natural stone for more about residues and product choice.
What if I don’t know which stone I have?
Choose “Other / unsure” on the quote form. Include one photo of the whole room and a second photo of the problem in angled light. If you have a spare tile or an old invoice, mention it.
See the Perth Hills service area for local coverage.
Local service information: Outer Hills and eastern corridor.